CONTACT US

MAILING ADDRESS FOR DONATIONS

(make cheques payable to Niagara Wildlife Haven):

Niagara Wildlife Haven

c/o 461 Wright Street

Welland ON L3B 2K6

PHONE

905-735-9556

EMAIL

info@niagarawildlifehaven.org

IF you find an injured or orphaned wild animal,

please email first. (Our preference is email.)

Please state where you live, your phone number, email address,

what the issue is with the wild animal you found and how long you've had it.

Provide as many details as you can and the circumstances of finding it.

If you call, kindly leave just ONE message on the service. THANKS!

NEED TO GET IN TOUCH WITH US?

The quickest way is by email but please keep the following things in mind:

We cannot and do not diagnose problems with sick or injured wildlife through email or over the phone.
We do not give out advice over the Internet on how you can keep it. It's illegal for you to do so.
We only admit wildlife for rehabilitation that originates from within the Niagara Peninsula. If you live outside this area, please don't email and ask us to make an exception. On occasion we have arrangements with certain humane societies or other agencies outside Niagara to take in injured wildlife, but those arrangements are made in advance by that agency.
Animals from other areas must be quarantined and segregated to prevent disease spread. It takes a lot of space to do that, and we don't have a lot of space for animals outside of Niagara. Provincial laws mandate that adult wildlife must be released within 1 km of where they were found (15 km for orphaned babies). In addition to other obligations, arranging to travel back to release wildlife outside this area is an expense we are not prepared to undertake and fund out of pocket. It's our policy to take care of native Niagara wildlife first.
Our number one priority is providing care for the wildlife in our facility; meeting their nutritional needs, their medical needs and their requirements in day to day rehabilitation. Our days are taken up with those important ethical responsibilities.
Everything else comes secondary to that, e.g. an injured animal comes before answering a telephone or an email. We hope to rectify that by utilizing volunteers to take calls on our hotline during the busy season, but until then...you'll have to bear with us
Prime time for us (when we are the busiest) is from April through to the end of October. Regrettably we might not be able to respond to you via email or by telephone - we don't have paid staff to man the phone and/or the computer 24 hrs a day.
If you call, please call ONCE and leave ONE message. Calling repeatedly puts a major strain on our very limited resources and ties up the answering service for other callers. Calling back repeatedly does not change the circumstances here nor does it speed up our work. We still have to feed the animals FIRST and if that takes us all day, then it takes us all day. Calling repeatedly is incredibly harassing and extremely annoying. We average 75 calls per day so please keep that in mind.
Call backs are dealt with on a triage basis, the most urgent first.
Our hours vary depending on the season. Please EMAIL FIRST.

If you have an emergency situation with an injured or sick wild animal,

and you cannot reach anyone, contact your local Humane Society for assistance.

They are mandated by provincial law (Ontario SPCA Act) and they MUST

respond to injured animal calls and calls to relieve distress in animals.

If it is not an emergency situation, and it can wait, they will not respond - and are not obligated to respond.

Simply finding a wild animal on the ground

does not constitute an emergency.

If you feel that the animal needs immediate veterinary treatment or should be humanely euthanized to end it's suffering if the injuries are too severe, take the animal to the nearest Emergency Veterinary Clinic or to a veterinarian in your area or to your local SPCA or animal control agency. They can provide a humane and merciful euthanasia to eliminate further suffering.

Native Ontario wildlife is a provincial resource and the animals belong to all of us. Everyone needs to do their part to help.

You can contact the Ministry of Natural Resources in your district for the names of other authorized (licensed) wildlife custodians (rehabilitators).

Visit our Find a Rehabber pages for contact information for the MNR.

If you'd like to make a donation to help Niagara Wildllife Haven with this critical work, we would be most grateful.

If you'd like to volunteer, there are numerous ways you can help out, visit our Want to Help? pages.

MAILING ADDRESS FOR DONATIONS

(make cheques payable to Niagara Wildlife Haven):

Niagara Wildlife Haven

c/o 461 Wright Street

Welland ON L3B 2K6

PHONE

905-735-9556

EMAIL

info (at) niagarawildlifehaven.org

TO VOLUNTEER

volunteers (at) niagarawildlifehaven.org

WEBSITE

www.niagarawildlifehaven.org

Questions/comments about this website? Email: web@niagarawildlifehaven.org

Updated: 04 Aug 2010 07:27 PM